Deliveries and returns

A tracking link is sent as soon as the order is shipped so that you can track the progress of your delivery. For any questions, feel free to check our FAQ or send us a message.

Deliveries in Metropolitan France

Orders can be delivered to your home (Colissimo) or to a pickup point (Mondial Relay).

• Home delivery Colissimo (1 to 3 business days) :
• Order under 70€: 4,90€
• Order over 70€: free

• Delivery to a Mondial Relay pickup point (2 to 4 business days) :
• Order under 30€ : 2,90€
• Order over 30€ : free

• Express home delivery Chronopost (less than 24h) : 9,90€

Deliveries in Europe

The means of transport and shipping costs in Europe depend on the delivery country. They do not depend on the order amount.

• Belgium, Luxembourg, Germany
• Delivery to a pickup point (3 to 5 business days) : 4,90€
• Home delivery (2 to 4 business days) : 6,90€
• Netherlands
• Home delivery (2 to 4 business days) : 6,90€
• Spain
• Delivery to a pickup point (3 to 5 business days) : 3,90€
• Home delivery (2 to 4 businessdays) : 9,90€
• United Kingdom (fees automatically converted to £ at checkout)
• Delivery to a pickup point (3 to 5 business days): 5,90€
• Home delivery (2 to 4 businessdays): 9,90€
• Switzerland (fees automatically converted to CHF at checkout)
• Home delivery (2 to 4 business days) : 9,90€
• Austria, Ireland, Italy, Portugal
• Home delivery (2 to 4 business days): 9,90€
• Denmark, Czech Republic, Estonia, Hungary, Lithuania, Poland, Slovakia, Slovenia, Sweden
• Home delivery (2 to 4 business days) : 11,90€

Deliveries in Overseas Territories

We offer home delivery for the following destinations :

• Réunion
• Saint-Barthélemy
• Saint-Martin
• Guadeloupe
• Martinique

Orders are shipped via Colissimo and the delivery price is 14,90€.

Deliveries in North America

We offer delivery for the United States and Canada. The price is based on the weight of the order, and it is converted to local currency (USD or CAD) at checkout.

• Parcel <1kg : 23€
• Parcel <2kg : 35€
• Parcel <3kg : 44€
• Parcel >3kg : 50€

Deliveries outside the mentioned countries

We do not deliver to countries not mentioned on this page. If you are in an area where we do not deliver, feel free to contact us and we will try to find a solution.

Return

If you notice an error in the processing of the order, such as a missing item or one that does not match your order, please inform us within 7 days of receipt here. We will ensure to correct this error as soon as possible.

30-day "Satisfaction or Money Back" Guarantee

As this guarantee states, we are so convinced that you will appreciate our products, that we offer to refund you if one of our products does not satisfy you. In case of dissatisfaction, contact us and we will inform you of the return procedure to proceed with your refund.